Archive for July 2013

Back on June 21st, Matt Cutts replied to a tweet about payday loan spam with an unusual bit of information (reported on Search Engine Roundtable):

The exact timeline was a bit unclear, but Matt seemed to suggest a prolonged algorithm update covering as many as three weeks. Four days later, we tracked our highest temperature ever on MozCast, followed by more record highs:

Seven days during the “multi-week” timeline showed temperature spikes near or above 90°, with six of those days exceeding the severity of the original Penguin update.

Was It A MozCast Glitch?

Let me perfectly honest – Google rankings are a moving target, and tracking day-to-day flux has proven difficult at best. Any given temperature on any given day is prone to error. However, this was a sustained pattern of very high numbers, and we have no evidence to suggest a glitch in the data.

There were some reports that other tools were not showing similar spikes, but some of these reports were based on apples-to-oranges comparisons. For example, if you look at SERPmetrics flux data and isolate just page 1 of Google (which is what MozCast tracks), you’ll see this:

Sorry, it’s a bit hard to see the dates on the reduced image, but the two spikes equate to roughly June 28th and July 4th, with a smaller bump on June 25th. While they’re not an exact match, these two data sets are certainly telling a similar story.

 

Was It A Large-scale Test?

This is a much harder question to answer. Our beta 10K data set showed similar patterns across multiple C-blocks of IPs, so we have no reason to believe this was specific to one or a very few data centers.

What if Google made a massive change one day, though, and then reverted it? Theoretically, we would see two days of high MozCast temperatures, but if we looked at the two-day flux (instead of two one-day numbers), the temperature would be very low. While this multi-day flux is theoretically interesting, it can be very hard to interpret in practice. Some rankings naturally change, and Google can roll out multiple small updates in any given week.

If we look at the overall flux between the start and end of recorded spikes (June 25 – July 4), we get a MozCast temperature of 120.3°, not much higher than the one-day temperature on June 27th. The average daily temperature for this period was 92.5°. Now, let’s look at a similar time period (May 28 – June 6) – the average temperature for that period was 66.8°, and the multi-day temperature across the entire period was 114.7°.

Comparing the two time periods, the overall flux for the period of record temperatures was roughly the same as the peak and about 30% higher than the multi-day average, whereas the overall flux for the quieter period was 72% higher than the average. This is an inexact science at best, and we don’t have a good historical sense of multi-day patterns, but my gut feeling is that some of the multi-week update involved changes that Google tested and later rolled back.

What About PMDs & EMDs?

In my post on the June 25th temperature spike, I reported a noticeable single-day drop in partial-match domain (PMD) influence. That post happened very early in the multi-week update, so let’s look at the PMD influence data across a 30-day time period that includes all of the high-temperature days:

While there was a lot of movement during this period, you can see that PMDs recovered some of their initial losses around July 4th. The overall trend is downward, but the June 25th drop doesn’t appear to have been permanent.

It’s interesting to note, even if not directly relevant to this analysis, that the long-term trend for PMD influence in our data is still decidedly downward. Here’s a graph back to the beginning of 2013:

So, how have EMDs fared? They seem to show a similar pattern, but in a much tighter range. Scaled to the same Y-axis as the PMD chart above, we get this:

The EMD data is fairly consistent with Dr. Matt Peters’ early report on our 2013 Ranking Factors study. Keep in mind that we are measuring two different things – the correlations show how well PMDs/EMDs ranked compared to other domains, whereas MozCast tracks how many PMDs/EMDs ranked across the data set. If the number of total PMDs drops, but they rank roughly as well, the correlations will remain stable, but the “PMD Influence” metric will drop. In other words, the correlations measure how well PMDs rank, whereas MozCast measures how many PMDs rank.

Which PMDs Lost Long-term?

There’s one more question we can ask about the drop and subsequent recovery in PMD influence. Did the PMDs that fell out eventually come back, or were they replaced by different PMDs? The metric itself doesn’t tell us, but we can dig deeper and see who lost out long-term.

On the initial drop (between June 25-26), 62 PMDs fell out of our public 1K MozCast query set. New PMDs always enter the mix, so the net drop is smaller, but 62 PMDs that were ranking on June 25th weren’t ranking on June 26th. So, let’s compare that list of 62 to the data on July 5th – after the apparent recovery. On July 5th, 37 of those PMDs (60%) had returned to our data set. This certainly suggests some amount of legitimate recovery.

So, which losing PMDs failed to recover? Here’s the complete list (query keywords in parentheses):

  • californiacarshows.org (car shows)
  • digital-voice-recorder-review.toptenreviews.com (voice recorder)
  • fullyramblomatic-yahtzee.blogspot.com (yahtzee)
  • virginiamommymakeover.com (mommy makeover)
  • www.appliancepartscenter.us (appliance parts)
  • www.appliancepartssuppliers.com (appliance parts)
  • www.campagnolorestaurant.ca (campagnolo)
  • www.campagnolorestaurant.com (campagnolo)
  • www.capitalcarshows.com (car shows)
  • www.chicagoweddingcandybuffet.com (candy buffet)
  • www.dollardrivingschool.com (driving school)
  • www.elitedrivingschool.biz (driving school)
  • www.etanzanite.com (tanzanite)
  • www.firstchoicedrivingschool.net (driving school)
  • www.fitzgeraldsdrivingschool.com (driving school)
  • www.monogrammedgiftshop.com (monogrammed gifts)
  • www.moscatorestaurant.com (moscato)
  • www.newjerseyluxuryrealestate.com (luxury real estate)
  • www.ocsportscards.com (sports cards)
  • www.phoenixbassboats.com (bass boats)
  • www.rvsalesofbroward.com (rv sales)
  • www.sri-onlineauctions.com (online auctions)
  • www.stoltzfusrvs.com (rvs)
  • www.vibramdiscgolf.com (vibram)

It’s not my goal to pass judgment on the quality of these domains, but simply to provide data for further analysis if anyone is interested. You can see that there are a few examples of multiple PMDs falling out of a single query, suggesting some kind of targeted action.

How Did The Big 10 Do?

In MozCast, we track a metric called the “Big 10″ (I did my grad work at U. Iowa, so I should probably have thought twice about that name) – it’s just a count of the total percentage of top 10 ranking positions held by the 10 most prominent sites on any given day. Those sites may change day-to-day, but tend to be fairly stable. Looking back to the beginning of 2013, we see a clear upward trend (this graph starts on January 8th, due to a counting issue we had with YouTube results at the beginning of the year):

The “Big 10″ gained almost 2-1/2 percentage points in the first half of the year. Some of the gain across the year represents a shuffling of sites in the mix (Twitter falls in and out of the “Big 10″, for example, and the root eBay domain struggled earlier this year), and some of this is a symptom of other changes. As Google gets more aggressive about spam, the sites that already dominate naturally tend to take more spots.

I thought it would be interesting to look at these numbers alongside the year-to-date PMD and EMD numbers, but the “Big 10″ doesn’t seem to tell us much about the multi-week update. As a group, they moved only a fairly small amount between June 25th and July 5th (from 14.97% to 15.17%). Whatever Google tested and rolled out over this period, it didn’t dramatically advantage big brands in our data set.

What Happened, Then?

Unfortunately, the patterns just aren’t clear, and digging into individual queries that showed the most movement during the multi-week update didn’t reveal any general insights. The volatility during this time period seems to have been real, and my best guess is that while some changes stuck, others were made and rolled back. Google may have been doing large-scale testing of algorithm tweaks and refining as they went, but at this point the exact nature of those changes is unclear. Between the multi-week update and Google’s announcement of 10-day Panda roll-outs, it appears that we’re going to see more prolonged updates. Whether this is to mitigate the impact of one-day updates or make the update process more opaque is anyone’s guess.

 

google pandaUpdate: Google confirmed there is a Panda update going out now that is “more finely targeted.”

There is renewed chatter in the WebmasterWorld forums about another shuffle taking place in Google. The consensus is that this update is likely Panda related.

We know Google has now slowed the Panda rollout to happen over several days and we also know Google will not confirm Panda updates anymore. We also know that Google wanted to soften the Panda algorithm a bit.

The chatter in the forum seems to back up the soften part where many folks, not all, are saying it looks like a Panda recovery has been pushed out.

Here are some quotes from the thread:

seen very big changes – clearly Panda recovery. Dramatic change on the 12th and sustained since. Average rank position, # of unique search terms driving to site both improved as well.

Major improvements here starting on the 12th and leveling off today. Traffic is now about 5% higher than 2012 after being 25% lower all year long.Panda Cub update

Despite Google telling me they won’t confirm these updates anymore, I am going to try to reach out and see if this is indeed the “softer” Panda algorithm being released. If I hear back, I will let you know.

Do you think this update is Panda related?

Forum discussion at WebmasterWorld.

Image credit to BigStockPhoto for Panda

Yesterday I wrote a story at Search Engine Land named Google: Guest Blogging For Links? You Better Nofollow Those Links. As you can imagine, it caught people’s attention – as it should. The title is not as extreme as Marie’s Yes, high quality guest posts CAN get you penalized! but it is extreme enough.

In short, if you are intentionally guest blogging for the sole purpose of that post having a dofollow link to your site – Google would prefer that you nofollow the link. If you do not, you leave yourself open to a possible manual penalty.

That is the short of it. You can argue otherwise but if Google sees a guest blog post with a dofollow link and that person at Google feels the guest blog post is only done with the intent of a link, then they may serve your site a penalty. Or they may not – it depends on who is reviewing it.

That being said, Google is not to blame. While guest blogging and writing is and can be a great way to get exposure for your name and your company name, it has gotten to the point of being heavily abused.

A Cre8asite Forum thread has one SEO claiming that one site wanted to charge him £3,100 ($4,620 US dollars) for a guest blog post! Another site he contacted wanted £450 ($670 US dollars) for a guest post.

The number of email requests I get each day from people to pay me to post guest blog posts here is huge and the number keeps rising.

Truth is, guest blogging and writing although started for a good purpose, has been abused like many other real marketing tactics. Now, Google does have to take a closer look and also take action when they believe the intent is to manipulate their search results.

Forum discussion at Cre8asite Forum.


Jenga blocks

Adblock Plus is a very popular browser extension for both Chrome and Firefox, which automatically blocks web advertising on all websites.

However, Austrian news site Horizont reported that Google, amongst other companies, are paying Adblock Plus (and their parent company Eyeo) in order to ensure that their ads are displayed to those who are using the extension, by being included on their “whitelist” of allowable online advertising.

Adblock Plus, on their website, states that they do charge some companies for the white listing, in order to support the service.

Do companies pay you for being added to the list?

Whitelisting is free for all small websites and blogs. However, managing this list requires significant effort on our side and this task cannot be completely taken over by volunteers as it happens with common filter lists. That’s why we are being paid by some larger properties that serve nonintrusive advertisements that want to participate in the Acceptable Ads initiative.

It isn’t really surprising that Google is paying to the whitelisted. For starters, it is a loss of revenue for Google.

Beyond that, advertisers want to be able to reach the users to utilize extensions such as Adblock Plus, so there is the motivation by Google to ensure that their advertisers are happy and can get their ads displayed in front of the users they want to on the sites they want to.

However, it does start a slippery slope of what kind of fees they will accept for ads to appear even with Adblock Plus in use. For example, if the price is right, would they accept any advertiser who wanted their spammy advertising to appear?

There’s been no word from Adblock Plus or Google so far on the fact Google seems to be paying to be whitelisted.

Earlier this year, Google kicked Adblock Plus out of Google Play store due to a policy violation.


 

New changes to email accounts at Yahoo have the potential to frustrate marketers and cause privacy concerns across the globe.

 

Privacy has never been so important to all of us, and invasion of privacy has never been feared as it is today.

 

Countless reports over the past few years around hacking and miss-use of data has reached the top of the news headlines, which makes Yahoo!’s recent move in releasing dormant email accounts, all the more puzzling.

 

In the past few months, Yahoo! has become more aggressive about attempting to reactivate email accounts, and if unsuccessful, invalidating those “inactive” email addresses so that someone else can use it.

 

Ultimately, they are trying to get inactive users to reclaim their Yahoo! email address by sending out email messages to these users’ alternative addresses similar to the following:

 

 

Yahoo! has stated in the above example, that any account that has been inactive for at least a year that has not been accessed by July 15 will be released ‘back into the wild’, starting in August. Wow.

 

Cheerfully announced via the company’s Tumblr page by Jay Rossiter, Senior Vice President of Platforms at Yahoo!, yourname@yahoo.com can be yours (although likely to be at the expense of some other poor soul). Interested?

 

 

Marketers and consumers are both worried about this – you only have to look at the sentiment on the Yahoo! Tumblr page where it was announced.

 

One user described Yahoo! as “more dangerous to the security of the internet than any government at this point”. A little extreme maybe, but it represents how people feel about this bizzare move from the tech giant.

 

There is certainly some concern with this from a privacy perspective as emails could come to these re-purposed, re-assigned addresses that were intended for the previous owner, not only risking the wrath of a spam complaint (beware, marketers), but potentially sending sensitive information to an unintended recipient.

 

Clearly it is bad practice for marketers to send to any individual that has been unresponsive for such a long time, but we all know that it happens at times.

 

Surely if this is an attempt to reactivate ‘lapsed’ email account holders, it would be best for everyone if they just write-off those addresses instead of re-releasing them back into the public?

 

As you know, the Google Keyword Tool is being replaced by the Google Keyword Planner tool in the next month or so. Google is going to shut down the legacy Google Keyword Tool.

But what might be obvious to some but not all is that the Google Keyword Tool for external, non signed in users, is completely going away. To access any AdWords based keyword tool, you will need to sign up for an AdWords account.

Here is the warning Google is showing users:

click for full size

Again, you won’t be able to use an AdWords Keyword tool without an AdWords account. This may upset some SEOs.

Forum discussion at WebmasterWorld.

Google has quietly dropped the support to deliver your Google Alerts via RSS.

A warning at the top of the page, for those who had RSS delivery previous set up for Alerts reads:

Google Reader is no longer available. To continue receiving Google Alerts, change to email delivery.

Here is a screen shot:

google-alerts-rss-dead

In October 2008, Google added RSS support for Google Alerts of wWeb search results. Since then it worked very well, that is until Google Alerts in general started to break earlier this year.

For me, losing RSS as an option for delivery of Google Alerts is a big problem. I use it as a method of discovering news on topics otherwise hard to find.

The only alternative is to have all these alerts, which in my case can be hundreds per day, emailed to me. For me, that is not an option. I need the alerts immediately but I also cannot have them in my inbox.

3 Effective Ways to Build a Strong Brand Identity

The true value of a brand identity lies in the view of the target audience. It reveals the consumer’s knowledge about the existence of the brand and its repeated exposure of the identity draws instant attention from people.

 

One of the images that view the identity of the brand is the website of the company. People can easily recognize how the brand operates through the functionality of the site.

 

Advantages of a Strong Brand Identity

 

  • Reveals your unique value proposition and develop a competitive advantage in the market.
  • Reflects the voice of the brand through social interaction and outreach.
  • Improve the consumer’s experience towards your company through visual elements (logos, color scheme, typography, etc.)
  • Maximizes your ability to increase awareness and brand loyalty with your customers.

 

I’d like to share some tips on how you can improve your brand identity to achieve your goals and become an authority in your industry. Let’s get started.

 

Optimize Your Content

 

Trust is the king in inbound marketing and is achieved only by proving great value to the customers. Comprehensive guides, actionable tips and compelling information give credibility to your brand and foster engagement with your people.

 

The rule of thumb in creating a high quality content is to fulfill your customers’ needs. Use Five Second Test to know if your site provides a memorable experience. NavFlow and ClickTest are good at analyzing your navigation and design engagement. Compress the sizes of your images. Keep each page under 1MB in total to keep your site’s loading speed fast.

 

Add social sharing buttons above and below the fold to leverage the acquisition of links and share. Don’t splatter all your share buttons on every single page of your site. Otherwise, it will only give a poor user experience and may decrease your repeating visitors.

 

Create an approachable identity by allowing your readers leave their comments or send personal emails to you. A simple instruction at the end of the post like “Leave a comment below” or “Share with us your experience” would encourage user feedback.

 

Use Visual Devices

 

The use of visual devices on your website helps you gain more traction and creates a remarkable identity. Incorporate your core values to the common attributes of your logo like colors and shapes. People will interact with you based on how they understand your logo. Different meanings can be made out of logo since different countries has its own cultural views and personal experiences.

 

Use fonts and colors that complement your brand. Your customers must be able to grasp what you want to say to them. Select a text color to improve your user’s readability. Avoid annoying ads that can distract your customers. If you run ads, keep them outside of the content area. Pay attention to what your customers want to do on your site such as subscribing to your blog, making purchase of your product or contact you to know more about your services. You have to observe your customers’ behavior using Google Analytics. Identify your top landing pages to determine the most engaged activity of your site (contact page, about us, etc.).

 

Develop your affinity marketing

 

Affinity marketing is the use of brand assets to develop lasting relationships with other brands (alliances) and to build closer relationships with the customers. This can be noticed in many authority brands that create friendly personalities to increase their overall customer base.

 

Be real and friendly with your customers. Use effective platforms such as social media and webinar. People want to see the person behind your company. Talk to your audience and educate them by providing free webinars and video tutorials. Tell them your stories and experiences. Case study is a good way to show transparency and expertise in the field.

 

Use pictures, faces or even mascots in every marketing channel. Associate them to your brand in a fun and engaging manner. The Roger mascot of Moz helped them established a recognized identity that stands out from the competition of SEOs. This mechanical and sci-fi robot is used to create a loveable hook to get customers into their company. The use of brand assets enables your brand to widen your visibility on the web and makes your users understand the mission, vision as well as the core values of your company.

 

In order to develop successful branding strategies, your business needs to stand out. You must emphasize what you have that your competitors don’t have. You need to tell your customers what makes your business different from other companies. You need to be consistent, proactive and informative with your brand messages. Brand awareness and purchase intent are highly correlated with repetitive viewing and consistent branding. For example, you should encourage viewers to return to your website by placing frequently updated and informative content.

 

Partner with other brands whose customers are same as yours. Keep your relationships with them growing since they’ll be your long lasting brand evangelists. Get them to know more about your services/products by giving them discounts or free versions of what you are to offer to them. Promote other brands as well through social media and content marketing.

 

How do you develop your brand identity? What do you think are the main factors you need to achieve success in branding? Comment below.

Google won search by providing the best organic results users had ever seen. Ever since then, organic has been fading from the SERPS, losing ground to revenue generating Google products.

13%

That’s the amount of real estate given to true organic results in a search for “auto mechanic” when I’m logged in at the Tutorspree office in TriBeCa.(1)

image

I’m using a Macbook Air 13inch. My browser size is set to “Actual Size.” The rest of the page is taken up by Google products. Adwords take up 29% of the page. Google’s map, plotted with it’s own local results takes up 7% of the page. Google’s navigation bar, complete with notifications for my Google+ account, takes up 14% of the page.

The top organic result? Wikipedia. The next two? Yelp, a competitor against which Google is clearly moving.(2)

7%

That’s the amount of on page real estate that the newest iteration of Google gives to organic results on a search for “Italian Restaurant” when I’m logged in at the Tutorspree office in TriBeCa. As with most queries, Google decided, on my behalf, that this was a local search.

image

Local search no longer just means the search that you declare as local, it’s the search that Google wants to be local. Local is a category to which Google is rolling out a huge number of new products. The latest is the carousel. The carousel is filled with results from Zagat and Google+ local business pages. It takes a full 30% of the page and is set off in such a distinct manner that users would be hard pressed to ignore it, or choose anything else.(3) Organic results? Buried underneath the navigation bar (14%), the carousel (30%), adwords (9%), a map powered by local (15%), and a Google owned Zagat listing (4%).

7% is all that’s left for the entrepreneurs and restaurantuers who believed Google over the years when they were told that good business with well structured pages would be able to get in front of potential customers searching the internet.

0%

Open your iPhone. Search for “Italian Food.” What do you see? If you’re in NYC, you see 0 organic results. You see an ad unit taking half the page, and then a Google owned Zagat listing. Start scrolling, you’ll see a map, then Google local listings. After four full page scrolls, you’ll have the organic listings in front of you.

image

Search = Mobile = Local

Mobile is the future of search. In an August 2012 presentation, Google noted that some 63% of search starts on a phone (based on a study they ran, not on global search data).  Combine that with Google stating that 50% of mobile search is local (http://screenwerk.com/2012/10/01/google-50-of-mobile-search-is-local/). Those two pieces of information are the pillars of Google’s future strategy.

Google is building a new version of the search engine that made it great. This time, however, it is a search engine exclusive to the garden of Google products. If you compete with Google in any way, you’re in its crosshairs. Your chances of ranking high enough to garner traffic are virtually nil and getting smaller.

The scariest part of this is that, if you sell something using the internet, regardless of whether or not you see yourself as a “local” business – or think you’re competing with Google – Google sees you as competition. Searching for “Camera” or “Buy a Dress Shirt” gets you a nearly identical split of screen real estate as that of “local” searches. Nearly everything leads back to a Google product except for an ever-decreasing amount of “Organic” real estate.

It’s Google’s world, and from now on, you’ll have to pay to play in it.

Aaron Harris is a co-founder of Tutorspree.

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Notes:

(1) Throughout, I’m estimating percentages based on the rough pixel count of the areas of the page given to each section against the pixel count of the whole space. There’s plenty of “empty” space on these pages because of usability and visual design. I’m not counting that on either side of the question, but am leaving it in the total area calc.

(2) Yelp very much recognizes this. In their recent 10k, they acknowledged that they rely on Google’s organic traffic while competing with Google.

(3) SEO Book did an extensive analysis of just how important the top left of the page, previously occupied by organic results actually is to visitors.  That portion of the page is now all Google.