Archive for April 2013

It is painfully cliché to talk about “the rise of social” and “the power of social media.” That happened a long time ago. Now it’s settled, and we can make some real progress.

The power of social lives on beyond its ubiquity, and wields a transformative impact on SEO. Please understand that I’m not going to propagate any myths about how to increase your rankings via social media. Nor am I going to propose that SEO-is-dead-so-long-live-social. Instead, I’ll attempt to demonstrate how social is infringing upon the traditional realm of SEO as a major factor in how people find information, convert, and interact with the Internet.

The argument over the correlation of social likes and search rankings is moot. 

First, social likes are important. Their impact upon search rankings, however, is not relevant to this discussion.

Bloggers and pundits love to discuss the search ranking value of an active social presence. “Do Facebook ‘Likes’ Increase Search Rankings,” asks one author. (Her answer, interpreted:  ”Uh, we’re not sure.”) Groupon explains “How to Improve Your Search Rankings with Social Media.” Others croon that Facebook comments can improve one’s rankings.

There’s little value in debating such claims. The studies are inconclusive. What we need to do now is determine what real changes have taken place that actually affect searches.

Social Factors That Impact SEO

Keep in mind that SEO is alive and well. Yet along with the continued impact of SEO is the increasing dependence upon social for how people search, find, and respond to information. Here are the major factors that are forming this social search trend.

1.    Personalized search results.

By default, Google returns results that are most relevant to you personally, assuming you are logged in to a Google account. If you look in the upper right corner of your search results page, here’s what you’ll see:

personalization

The icon circled in red indicates that your SERP is “currently showing personal results.” Clicking the globe icon will “hide personal results.” Personal results dish up all the general content that correlates with your search, but will also show “pages, photos, and Google+ posts from your friends,” according to Google’s explanation. Google personalizes search results in order “to deliver you the most useful, relevant content for your search.”

When I searched for “Google authorship,” I returned a list of results, including this one:

google authorship

See the circled icon? That informs me that this is a personalized search result. Search Engine Land is in my Google Circles. Thus, they get position number five on my personal SERP, and are denoted by the image.

Personalized results have a huge impact for real life. If you search for a lawn care company, you’re likely to return top-ranked results that your friends have +1ed. If you look for pictures of “horses” and your friend has photos of her appaloosa on her Google+ account, that’s what will top the list of pictures.

Larry Magid bemoans personalized search results in his Huffington Post article. He bases his complaints on “privacy and antitrust concerns” and “biased results.” He has a point: “It kind of ruins what Google spent so many years building.”

Hate it or love it, personalized search results mean that search engine optimization loses influence. Instead, personalized search factors bear heavily upon which returns feature prominently in your results.

You can thank social for this massive change in how SEO works.

2.  Anything “viral” is social. 

Everyone has felt the impact of viral content, clips, or trends. Admit it — you watched Gangam Style, along with more than 1.5 billion other people.

The whole viral trend is built on the power of social media. Nothing goes viral unless it is “shared,” and nothing is shared unless it happens via social media.

You simply can’t pull off a viral trend by performing some SEO tricks. It has to be social.

3.    The Social Foundation of Local Search

Local search has experienced a radical transformation since the advent of Google Places and Yahoo! Local. The results delivered by these sites are built upon social interaction and the weight of social profiles, whether business entities or individuals. From Facebook check-ins, to Yelp ratings, to Foursquare interaction, local search depends heavily upon social involvement.

4.    The Impact of Google+ 

Google+ is a game changer. I’ve already mentioned how personalized search results are determined based on who posts what in your circles. There are other major changes besides.

Let’s take one example. Google results now show the picture of the author next to the content. You’ve probably seen search results that look like this:

authorship markup

Those smiling mugs get a 150% increase in click-through rates over their non-pictured counterparts according to Catalyst. It pays to be seen. In other words, it pays to be active on social networks like Google+. That’s where these pictures originate — a bit of rich snippet wizardry and Google authorship verification on Google+.

Google+ is the single most powerful social force on the Internet today. Facebook may have a bigger market share, but Google+ has a bigger ownership of search power. Facebook doesn’t write the algorithms; Google does.

What’s more, Google+ isn’t just a social network; it’s a personalized web experience that extends to your every interaction with Google products. The persistent Google navigation bar keeps you constantly in tune with a personalized web experience:

google nav bar

This means that you’re never more than a click away from the social spin on whatever it is you’re doing.

5.    Social network searches

Much of our interaction with the web comes through our social channels. In addition to Googling, you’re also visiting sites by means of the following methods:

  • Clicking links that your friends post on Facebook
  • Viewing Tumblr accounts
  • Clicking all those bit.ly links on Twitter, even though you don’t know what they link to
  • Checking out articles that have been +1ed by people in your Google+ Circles

Web users spend a lot of time on social media. Their engagement with the web is built on how they interact with their social circles. Data from one social media research project in late 2012 revealed that 18% of the time spent online is spent on social media.

Often, rather than search for a site on Google, people will search for a site’s social profile. A Facebook business page provides excellent at-a-glance results for a local establishment’s business hours. In fact, it’s way better than navigating to the business website, tracking down the information, and hunting for the business hours. The Facebook page instantly shows the business hours.

One of the most powerful effects of a social network is the way it transforms customer decision-making. Search Engine Land’s 2012 study stated, “72% of consumers trust online reviews as much as personal recommendations.” More than half of consumers agreed that positive online reviews increased their likelihood of using a local business. E-consultancy declares that 88% of customers will consult reviews before finalizing an online purchase. Even conversion rates are affected by social.

Again, social media is jostling with SEO for dominancy in how people find what they’re looking for, and how they make their decisions.

Conclusion

The extent of social’s impact on search is evolving, which is characteristic of the SEO industry. We can’t forget that anything created on the web is social. Nearly every article we read is connected with an individual author, complete with his or her Twitter handle and Google+ profile. There is no escaping the intensely social nature of the Internet as a whole. Now, there’s no escaping how it is completely changing the world of SEO as we know it.

related-searches-gone

Google has quietly removed the “related searches” option from the search tools menu within the Google search results page.

When Google launched search options in October 2009, the option for “related searches” appeared on the left-hand side under the “standard view.” The placement of the “related searches” search option has changed over the years, including the whole search filters being moved to the top in November 2012; but, the ability to find related searches remained.

That has ended last week, when Google decided to remove the feature. Google told us that they “weren’t seeing enough usage of this filter to maintain it in the toolbar.” Google did add that it did not completely go away, like always, when it is relevant, Google will show “related searches” directly within the search results, typically at the bottom. Google told us, “we do display related searches at the bottom of the page when they seem relevant enough.”

AJ Kohn first spotted this on his blog and explained how this removes a useful, related keyword tool for many marketers.

Related Topics: Google: User Interface | Google: Web Search


About The Author: is Search Engine Land’s News Editor and owns RustyBrick, a NY based web consulting firm. He also runs Search Engine Roundtable, a popular search blog on very advanced SEM topics. Barry’s personal blog is named Cartoon Barry and he can be followed on Twitter here. For more background information on Barry, see his full bio over here.

Connect with the author via: Email | Twitter | Google+ | LinkedIn


WhatsApp, the almost free messaging app, now has more users than Twitter and carries more messages than Facebook, according to its chief executive.

The WhatsApp download page on its website

WhatsApp is available across half a dozen smartphone platphorms

By , Technology Correspondent

The service has attracted more monthly users than the 200 million claimed by Twitter, Jan Koum told a technology conference on Tuesday. He did not release an exact figure, however.

He also said WhatsApp carries as many as 20 billion messages per day, double Facebook’s daily message traffic.

Although WhatsApp is seen as more of an internet-based threat to text messaging than as a competitior to social networks, the figures represent major milestones for a service that was only introduced in 2009.

Koum said WhatsApp, based in Silicon Valley, will not follow Facebook and Twitter in carrying advertising, however. The app charges a 99-cent annual subscription on Android and other smartphone operating systems.

“We do have a manifesto opposing advertising,” said Koum.

“We’re so bombarded with ads so much in our daily lives and we felt that smartphones aren’t the place for that. Our phones are so intimately connected to us, to our lives.

“Putting advertising on a device like that is a bad idea. You don’t want to be interrupted by ads when you’re chatting with your loved ones.

“Our monetization strategy is simple. One dollar a year. If we did something besides that, it would just get in the way.”

WhatsApp currently charges only a one-off download fee of 69 pence for its iOS app. In previous interviews Koum has indicated iPhone users will be migrated this year to the same annual subscription scheme as Android users, however. He said the subscription charges had not affected the popularity of WhatsApp.

The firm recently denied it was in active discussions to sell up to Google, although did not deny talks had taken place.

Let’s say a potential buyer visited your site but somehow the deal bounced without a purchase or filling inquiry form. How will you induce that visitor to convert into a buyer? Here is where Google remarketing can help you. The launch of Google remarketing, specially designed to empower AdWords publisher to grab potential buyers, is one more innovation in the constantly changing marketing scenario.

Quick Overview for Novice- how to start remarketing campaign

  • First of all you need to add remarketing tag. It is a kind of code that you will get from your Adwords account. You have to add this code across all the pages.
  • Once it’s done, it’s time to create a remarketing list for any preferred page like a remarketing list for visitors who visited “service page”. Remarketing tag placement is most important because it instructs Adwords to save visitors from your “service page list”; whenever anyone visits that page, their cookie ID will get added to the remarketing list. There are three kinds of options for deciding the kind of visitors for making the list — all visitors to the site, those who visited a specific page or section of the website and visitors who completed Analytics’ goals. You can also make a remarketing list with the help of Google Analytics. You have to only modify the code by adding a single line and you need to update/accept privacy policy.
  • The final step is to run for an Adword campaign with a striking message to demonstrate who visited your service page when they will browse other display network sites. Your remarketing communication will not be exhibited to those who don’t figure on the list.
  • You can check practically with official Google Adwords Video how to use and set up Remarketing Tag and Campaign.

How Google remarketing can help increase sales

  • Applying Google remarketing code will help to regain visitors by showing them ads on other places like blogs, news website, forums and articles.
  • Remarketing helps to create custom impressive messages/offers which lure potential buyers to revisit your site and complete a purchase successfully.
  •  This remarketing feature enables to reconnect with potential buyers/clients who left the website without purchasing or filling inquiry form.
  • When a person is willing to buy services or products it matters how many times that buyer sees you.

How Google remarketing will help to build brand

  • First-mover advantage: The business can take this advantage if its competitor is not using this approach.
  • Positioning establishment including brand name, image, service values, warranties and packaging.
  • Maintaining existence continuously.
  • Since not everyone is using this approach, you can go beyond what your competitors are doing.
  • Visuals Ads will create more appealing and interactive effect in the viewer’s mind.
  • Visuals Ads are easy to remember and recall.

“Nobody counts the number of ads you run; they just remember the impression you make.” Famous quote by -William Bernbach

When to Use Google Remarketing Approach to Improve Sales and Branding

  • To re-target people with discount or coupon code if they are bouncing from the shopping cart without completing the purchase.
  • While running a special campaign.
  • On special occasions like Halloween, Valentine’s Day or Christmas.
  • Daily deals.
  • Product launching.
  • Promotion ending date reminder – Who visited promotion or giveaway page but not enrolled.
  • Reputation building – If you are improving/adding any customer care services.
  • Spreading “Thank you” message.

Rapid Tips

  • Text ads and image ads should be in separate Ad Groups for perfect Analysis.
  • Image Ads font and color combination should be matched with website to give re-call.
  • Utilize all Ad Builder’s given creative variations and different sizes and shapes to impress viewers.
  • Cleverly use Display Ad Builder Templates to create Ads.
  • Initially start with low bidding to check the trend, clicks and ROI.
  • Build Remarketing list, it can be helpful any time.
  • Create audience lists to create two separate lists – those who already purchased and those who have not purchased. Accordingly decide whom to re-target.
  • If you will face any issue with remarketing lists, tags and ads check your code first using Tag Assistant to verify code placement on any page. Download and install Tag Assistant via the Google Chrome Store to make sure.
  • You can use conversion optimizer to achieve most profitable clicks.

There are many other networks who offer remarketing service, but for several reasons I prefer to use Google remarketing for sales improvement and better branding.

Danny Sullivan’s Feb-11 article, Google is Most Popular Search Engine By Far, clearly states how Google is still the world’s most popular one. Besides, PPC customer care support of Google AdWord is outstanding. You will get an answer to most of your queries including how to set up the campaign and conversation improvement. A huge list of powerful networks and highly reputed/branded websites are running Google Ads and have a good market share in terms of visits/trust like Forbes, Bloomberg, Inc.com etc. Your Ads will be shown here so any large, small or medium business can reach out to plenty of people and communities and get benefits.

Conclusion

Remarketing is one of the best paid options for any kind of business, especially for e-commerce and large scale ones. It can be a very good future marketing option in the internet marketing world and many large scale businesses may think of adopting it. Feel free to share your views and raise relevant questions. Your feedback will be appreciated.

Was an interesting month in terms of Google webmaster SEO related content. We had Panda start being more of a rolling update, Google talk about the next generation Penguin update and squash a couple link networks. Google penalized BBC and accidentally removed Craigslist from their index. We saw porn in the knowledge graph and more.

The ongoing WebmasterWorld thread has normal ranking flux chatter, with people talking about ups and downs in ranking, spikes in crawl rates and the norm. You can also read last months report over here.

Here is a recap of the past month:

Updates?:

SEO:

Links:

Google User Interface:

Polls:

Forum discussion at WebmasterWorld.

Google recently released documentation on the new enhanced campaigns. They have also run training events in different cities. I have been able to enhance a few of our client campaigns as well as take part in training.

The goal at Google in their own words is to “deliver the most relevant information to the end user”. Their quest to deliver on their promise sometimes complicates the lives of advertisers trying to reach the intended audience.

Every advertiser wants to get their message to the right audience, motivate the audience to click, and produce a positive ROI. When Google changes the rules of the game, it is best to know the new rules so we can bend them in our favor. It has long been proven that breaking the rules only ends badly for the advertiser so we have to work within the rules.

prepare for pla

Let’s look at a few of the new “rules” of the game. For Google’s version of the enhancements, you can see them at https://support.google.com/adwords/answer/2909484?hl=en.

The Type of the Device is Less Important than the Intent of the Customer

Many of us, me included, separate out traffic by device type. By separating traffic by device you have more control. For many clients a tablet will convert differently than a computer. For the same client mobile may or may not be worth the advertising dollars.

In Google’s notes they make the statement “Account management has also been consolidated for tablets and desktops”.

What this really means is you can no longer separate out tablet traffic from computer traffic. A tablet is a computer to Google. Recent studies by Adobe reveal that tablets can convert higher than PC’s. The view is that consumers are using tablets to replace their PC’s and using them in the same manner.

They believe the intent of a tablet user is the same as a computer user. We have many accounts where this is not true however to play by the new rules we will have to write ads that motivate the tablet and computer user.

A Mobile Phone User is Part of the New Frontier

Mobile traffic continues to grow. What many did not see, including the #1 search engine in the world, 10 years ago is that mobile would be at its current level. In 2013, mobile traffic is predicted to overtake computer traffic.

In the new enhanced campaigns you will be able to bid more (or less) for a mobile user within the same campaign and even change your bid depending on how close they are to your physical location.

Small to medium sized businesses stand to gain the most from this feature. The ability to make offers to mobile phone users is also going to be available.

In the new enhanced campaigns, you will no longer be able to advertise to a Mobile user on ATT who has an iPhone on a Search Campaign. You will still have some of this control on display however, it is being removed from search.

Why?

Well Google explains that they can figure out the intent of the searcher for you and will show your ad to the correct mobile device.

This is an interesting shift. For many campaigns iPhone users will convert differently than an Android user.

Quality Score “Averaged” in the New Enhanced Campaigns

The death of Quality Score (QS) has been greatly exaggerated. Quality score is here to stay. In an interesting twist of fate, Google has decided that an aggregate QS is what is best to display.

For advertisers who choose to advertise to both mobile and computer in the same campaign you will see one score. The rumor is the score is a weighted average based on what volume of traffic went to each device.

For many advertisers the quality score can be different on a mobile (in the new enhanced campaigns that is mobile phones only) compared to a computer.

There is a way in the new enhanced campaigns to only advertiser to computers (tablets included) and not mobile devices. Google is recommending against this however since it is our job to look after our client’s money and ROI we will continue to separate out the traffic.

Sitelinks Gain Increased Power and Tracking

Sitelinks are a great way to boost the CTR of an ad. In many competitive markets, a well-written sitelink can be the difference between success and failure.

In today’s version of Google Adwords which is being called “Legacy” sitelinks have several limitations:

  • Tracking the success of a sitelink individually is only available if you take the time to build your own unique URL’s and view them in your analytics program. In the current system sitelinks have one single CTR. Finding which one is your winner is not possible through the Google interface.

Making a change to a sitelink will resent the statistics for the entire set of sitelinks. This can make testing new sitelinks tedious.

  • Sitelink approval happens all at once. In other words if you have four sitelinks and one gets denied they all get denied.
  • Sitelinks are only at the campaign level.

The new enhanced campaigns give us the power and control of sitelinks. The shift toward capturing the mobile user continues in the sitelink changes.

A few of the changes to sitelinks:

  • Campaign or adgroup sitelinks. The power has been returned to us! This is one of my favorite features of the new enhanced campaigns. You can now have more granular control over sitelinks at an adgroup level. The potential to target additional product or page for the specific adgroup is now firmly in the control of the advertiser.
  • Statistics at the extension level not at the “group level for the extension”. It was always frustrating to make a change to one sitelink and lose the date for entire sitelink. In the new enhanced campaigns this is no longer an issue. You can make a change to one site link and the statistics will only change for that individual sitelink.
  • You can select which extensions you want featured on mobile. This is a big deal. Knowing your customer and their intent becomes the most important part of your business. When you know that customers within .5 miles want directions frequently, you can specify that you want to push a location extension to mobile users.

Advanced Tracking of Call Data

Calls are vital part of many businesses. We help clients where 50%+ of their business is phone calls. The call tracking within Google has been limited.

In the new enhanced campaigns we are going to get more tracking power. For example, you may consider a call over 60 seconds a lead and one under 30 seconds no lead. In the new enhanced campaigns, we will be able to configure the conversion tracking to record calls over 60 second as a lead.

This will give us the ability to report additional information to our clients so they can see the true impact of their online marketing campaign.

When You Fail to Plan You Plan to Fail

Harvey MacKay said it best when he said “If you fail to plan, then you plan to fail”. Enhanced campaigns are coming and by June, all campaigns must be converted or Google will convert them for you automatically.

The #1 item that I can recommend is don’t wait until the last minute to look at all of the enhancements that are available. Each campaign is different and requires its own changes. Now is the time to start planning because June will be here before you know it.

http://searchengineland.com/report-tablets-offer-lower-cpc-higher-conversions-than-desktop-pcs-128548

http://www.bluetrainmobile.com/blog/2012-mobile-traffic-report/#.UTVDcqIpz-Y

 

Google recently released documentation on the new enhanced campaigns. They have also run training events in different cities. I have been able to enhance a few of our client campaigns as well as take part in training.

The goal at Google in their own words is to “deliver the most relevant information to the end user”. Their quest to deliver on their promise sometimes complicates the lives of advertisers trying to reach the intended audience.

Every advertiser wants to get their message to the right audience, motivate the audience to click, and produce a positive ROI. When Google changes the rules of the game, it is best to know the new rules so we can bend them in our favor. It has long been proven that breaking the rules only ends badly for the advertiser so we have to work within the rules.

prepare for pla

Let’s look at a few of the new “rules” of the game. For Google’s version of the enhancements, you can see them at https://support.google.com/adwords/answer/2909484?hl=en.

The Type of the Device is Less Important than the Intent of the Customer

Many of us, me included, separate out traffic by device type. By separating traffic by device you have more control. For many clients a tablet will convert differently than a computer. For the same client mobile may or may not be worth the advertising dollars.

In Google’s notes they make the statement “Account management has also been consolidated for tablets and desktops”.

What this really means is you can no longer separate out tablet traffic from computer traffic. A tablet is a computer to Google. Recent studies by Adobe reveal that tablets can convert higher than PC’s. The view is that consumers are using tablets to replace their PC’s and using them in the same manner.

They believe the intent of a tablet user is the same as a computer user. We have many accounts where this is not true however to play by the new rules we will have to write ads that motivate the tablet and computer user.

A Mobile Phone User is Part of the New Frontier

Mobile traffic continues to grow. What many did not see, including the #1 search engine in the world, 10 years ago is that mobile would be at its current level. In 2013, mobile traffic is predicted to overtake computer traffic.

In the new enhanced campaigns you will be able to bid more (or less) for a mobile user within the same campaign and even change your bid depending on how close they are to your physical location.

Small to medium sized businesses stand to gain the most from this feature. The ability to make offers to mobile phone users is also going to be available.

In the new enhanced campaigns, you will no longer be able to advertise to a Mobile user on ATT who has an iPhone on a Search Campaign. You will still have some of this control on display however, it is being removed from search.

Why?

Well Google explains that they can figure out the intent of the searcher for you and will show your ad to the correct mobile device.

This is an interesting shift. For many campaigns iPhone users will convert differently than an Android user.

Quality Score “Averaged” in the New Enhanced Campaigns

The death of Quality Score (QS) has been greatly exaggerated. Quality score is here to stay. In an interesting twist of fate, Google has decided that an aggregate QS is what is best to display.

For advertisers who choose to advertise to both mobile and computer in the same campaign you will see one score. The rumor is the score is a weighted average based on what volume of traffic went to each device.

For many advertisers the quality score can be different on a mobile (in the new enhanced campaigns that is mobile phones only) compared to a computer.

There is a way in the new enhanced campaigns to only advertiser to computers (tablets included) and not mobile devices. Google is recommending against this however since it is our job to look after our client’s money and ROI we will continue to separate out the traffic.

Sitelinks Gain Increased Power and Tracking

Sitelinks are a great way to boost the CTR of an ad. In many competitive markets, a well-written sitelink can be the difference between success and failure.

In today’s version of Google Adwords which is being called “Legacy” sitelinks have several limitations:

  • Tracking the success of a sitelink individually is only available if you take the time to build your own unique URL’s and view them in your analytics program. In the current system sitelinks have one single CTR. Finding which one is your winner is not possible through the Google interface.

Making a change to a sitelink will resent the statistics for the entire set of sitelinks. This can make testing new sitelinks tedious.

  • Sitelink approval happens all at once. In other words if you have four sitelinks and one gets denied they all get denied.
  • Sitelinks are only at the campaign level.

The new enhanced campaigns give us the power and control of sitelinks. The shift toward capturing the mobile user continues in the sitelink changes.

A few of the changes to sitelinks:

  • Campaign or adgroup sitelinks. The power has been returned to us! This is one of my favorite features of the new enhanced campaigns. You can now have more granular control over sitelinks at an adgroup level. The potential to target additional product or page for the specific adgroup is now firmly in the control of the advertiser.
  • Statistics at the extension level not at the “group level for the extension”. It was always frustrating to make a change to one sitelink and lose the date for entire sitelink. In the new enhanced campaigns this is no longer an issue. You can make a change to one site link and the statistics will only change for that individual sitelink.
  • You can select which extensions you want featured on mobile. This is a big deal. Knowing your customer and their intent becomes the most important part of your business. When you know that customers within .5 miles want directions frequently, you can specify that you want to push a location extension to mobile users.

Advanced Tracking of Call Data

Calls are vital part of many businesses. We help clients where 50%+ of their business is phone calls. The call tracking within Google has been limited.

In the new enhanced campaigns we are going to get more tracking power. For example, you may consider a call over 60 seconds a lead and one under 30 seconds no lead. In the new enhanced campaigns, we will be able to configure the conversion tracking to record calls over 60 second as a lead.

This will give us the ability to report additional information to our clients so they can see the true impact of their online marketing campaign.

When You Fail to Plan You Plan to Fail

Harvey MacKay said it best when he said “If you fail to plan, then you plan to fail”. Enhanced campaigns are coming and by June, all campaigns must be converted or Google will convert them for you automatically.

The #1 item that I can recommend is don’t wait until the last minute to look at all of the enhancements that are available. Each campaign is different and requires its own changes. Now is the time to start planning because June will be here before you know it.

http://searchengineland.com/report-tablets-offer-lower-cpc-higher-conversions-than-desktop-pcs-128548

http://www.bluetrainmobile.com/blog/2012-mobile-traffic-report/#.UTVDcqIpz-Y